Privacy Policy
Effectivity Date: July 1, 2026
Novastella Solutions Corp. ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our engineering and construction services, or engage with us commercially.
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By using our website and services, you consent to the data practices described in this policy in accordance with the Philippine Data Privacy Act of 2012 (R.A. 10173).
Information We Collect
We only collect personal data that is relevant and necessary to fulfill your requests, improve our website, or conduct business operations. This may include:
* Identity & Contact Data: Name, job title, company name, corporate email address, phone number, and business address when you submit an inquiry through our contact forms.
* Project & Technical Data: Details regarding your renewable energy project requirements, site specifications, or procurement requests that you choose to share with us.
* Usage & Technical Data: Your IP address, browser type, operating system, pages visited, and the duration of your visit, collected automatically via cookies and similar tracking technologies.
How We Use Your Information
We process your personal data based on legitimate business interests, contractual obligations, or your explicit consent. Your data is used to:
* Respond to your inquiries, provide project estimates, and deliver engineering and construction proposals.
* Manage and execute contracts, service agreements, and vendor relationships.
* Send project updates, technical insights, or corporate announcements (you may opt out of marketing communications at any time).
* Maintain, secure, and optimize the performance of our website.
* Comply with statutory, legal, and regulatory requirements applicable to our industry.
Disclosure and Sharing of Information
We do not sell, rent, or trade your personal data to third parties. We may share your information only under the following circumstances:
* With Affiliates and Subsidiaries: Within our corporate group to streamline our project management and engineering operations.
* Third-Party Service Providers: Trusted contractors, consultants, and technical partners who assist us in operating our website or executing construction and engineering phases, under strict confidentiality agreements.
* Legal Compliance: When required by law, government authorities, or regulatory bodies (e.g., Department of Energy, National Privacy Commission) to comply with legal processes or protect our rights and safety.
Data Security and Retention
We implement appropriate technical, organizational, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, meet legal or accounting requirements, or defend against legal claims. Once no longer required, your data is securely deleted or anonymized.
Your Rights Under the Data Privacy Act
As a data subject, you are entitled to the following rights under the Philippine Data Privacy Act:
Right to be Informed: Knowing whether your personal data is being processed.
Right to Access: Requesting a copy of the personal data we hold about you.
Right to Rectification: Requesting the correction of inaccurate or outdated data.
Right to Erasure or Blocking: Requesting the removal of your data from our systems under legitimate grounds.
Right to Object: Objecting to the processing of your data for specific purposes, such as direct marketing.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. You can configure your browser settings to refuse cookies, though some features of the site may not function optimally as a result.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory compliance. Any updates will be posted on this page with a revised "Effective Date."
Contact Our Data Protection Officer
If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact our Data Protection Officer at:
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Novastella Solutions Corp.
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Email: privacy@novastellasolutions.com
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Address: 405 LRI Bldg., 21 Congressional Ave., Bahay Toro, Quezon City, Metro Manila, Philippines